You spoke… and we listened! Find out what we learned from our customer survey.

THANK YOU to those who answered our recent Customer Survey. As promised, we read every single answer and suggestion. Your feedback is already influencing the way we work. Here are some of the top projects we are working on that are using your feedback:


Usability and design, design, design. This is something that’s been on our minds for awhile, and your feedback made it certain…  we are updating our user interface and layout! The project is already underway. You can read a bit more and see the direction in which we’re headed by clicking here.

Scalability. With our GpsGate Server 5 release in May, we took huge steps towards greater scalability. The project continues… we are constantly focused on increasing the scalability and performance of the platform. Read more about Server 5.

Focus on top customer needs. We heard you loud and clear and we’re ready to deliver.
• Huge news! Dispatch 5 is currently in beta release and your feedback continues to be important.
• We have more feature projects in the pipeline in the coming year… they will be announced on the blog, so be sure to read new posts!

Support. Quick reminder… our support is available in English, Spanish, and Swedish. Just email .(JavaScript must be enabled to view this email address) for help!

Marketing & sales support. We are committed to providing marketing material and sales support to our Tracking Partners. We are currently working on more white-label material/content and sales guidance. In the meantime, visit the Partner Center to find out what’s available. If you don’t have login access to the Partner Center, email .(JavaScript must be enabled to view this email address).

Next opportunity to provide feedback? Participate in our Dispatch 5 beta feedback group!


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